Process
How Starlink referrals work, step by step
Referrals are simple, but every decision belongs to Starlink. Here is the sequence, and where things commonly go wrong.
Personal referral link. Eligibility and the final offer are confirmed by Starlink. Professional installation is a separate, independently provided service.
The six steps
- 1
Open a referral link
You start your order from someone's personal referral link. The link simply tells Starlink which account referred you — nothing else is shared with the referrer.
- 2
Check availability at your address
Starlink confirms whether service is available where you live. Availability, capacity and waitlists are entirely Starlink's decision.
- 3
Place an eligible order as a new customer
Referral benefits are normally limited to genuinely new customers on eligible plans. The link can be used from any location; Starlink's checkout will confirm whether a benefit applies to your order.
- 4
Confirm what checkout shows you
Before paying, check the referral benefit appears. If it does not, do not assume it will be applied later — contact Starlink support.
- 5
Starlink applies the benefit
If Starlink's conditions are met, it applies the benefit to your account and may later credit the referrer. Timing and method are set by Starlink.
- 6
Arrange installation separately (optional)
Installation is never part of a referral offer. You can self-install, or ask us for a paid professional installation quote.
Common reasons a referral benefit is not applied
- The order was not started from a referral link, or the link was not followed through to checkout.
- The account is not genuinely new, or a previous subscription existed.
- The chosen plan or country is outside the programme's scope.
- The programme changed or ended between reading about it and ordering.
- Starlink's required qualifying period was not completed.
For the authoritative rules, read Starlink's referral programme terms.